Single Day/3-Day Ticket Holders

WILL CALL PICK UP HOURS

THURSDAY: 4:00 PM – 7:00 PM (Please read below)

FRIDAY: 11:00 AM – 5:30 PM (Please read below)

SATURDAY: 8:00 AM – 5:00 PM

SUNDAY: 8:30 AM

 

*WILL CALL PICK UP IS LOCATED OUTSIDE THE JOHN WILLIAMS BALLROOM FRIDAY-SUNDAY (see map below)*

 

All ticket holders who purchased tickets ONLINE must have the tickets either on paper or displayed on their smartphones with the scannable QR code for each type of ticket purchase. THE NAMES ON THE TICKETS DO NOT MATTER.

If you are unable to locate the email with your tickets; please log back into your Universe account with your username and password and your tickets will be located in your account.

 

THURSDAY PICK UP INSTRUCTIONS

Hours will be from 4:00 pm – 7:00 pm. We will scan your ticket and provide you the corresponding wristband(s) at the registration area noted as Early Bird Registration on the map diagram below.  ANYONE with pre-purchased tickets may get your wristbands on Thursday from 4-7 pm.

*PLEASE NOTE IF YOU PICK UP YOUR WRISTBANDS ON THURSDAY AND YOU DO NOT HAVE AN EARLY BIRD TICKET, YOU WILL STILL BE REQUIRED TO WAIT OUTSIDE THE BUILDING ON FRIDAY MORNING UNTIL 11:00 AM. BEFORE YOU CAN LINE UP INSIDE*

 

FRIDAY PICK UP INSTRUCTIONS

If you purchased a FRIDAY ticket or 3-day ticket, the Will Call Counters will open at 11:00 AM outside the John Williams Ballroom.  If you choose to arrive prior to 11:00 AM, then you will line up OUTSIDE the Rotunda doors in the designated WILL CALL line.  You will not be permitted to enter until Will Call opens at 11:00 AM.

Once you have picked up your wristband you will join the line outside the John A. Williams Ballroom entrance.  You will enter the Show at 12:00 pm.

For travel and parking information, please click here.

Single and 3-day pass registration image (1)