SINGLE DAY/3-DAY TICKET HOLDERS
WILL CALL PICK UP HOURS
THURSDAY: 4:00 PM – 6:00 PM (Please read below)
FRIDAY: 9:30 AM – 5:30 PM (Please read below)
SATURDAY: 8:00 AM – 5:00 PM
SUNDAY: 8:00 AM
All ticket holders who purchased tickets ONLINE must have the tickets either on paper or displayed on their smartphones with the scannable QR code for each type of ticket purchase. YOU MUST PICK UP A WRISTBAND IN ORDER TO ENTER THE SHOW EVEN WITH PRE-PURCHASED TICKETS.
If you are unable to locate the email with your tickets; please log back into your Universe account with your username and password and your tickets will be located in your account.
THURSDAY PICK UP INSTRUCTIONS
Hours will be from 4:00 pm – 6:00 pm. We will scan your ticket and provide you the corresponding wristband(s) at the registration area noted as Early Bird Registration on the map diagram below. ANYONE with pre-purchased tickets may get your wristbands on Thursday from 4-6 pm.
FRIDAY PICK UP INSTRUCTIONS
SATURDAY PICK UP INSTRUCTIONS
If you are arriving on Saturday or Sunday morning, you will pick up your wristbands starting at 8:00 AM when the Will Call counter opens. You will enter the Show at 9:00 AM.
For travel and parking information, please click here.
